Booked a flight Newcastle to Aberdeen via London. Had to be in Aberdeen that night. After checking in waiting in departures to board the flight, a delay was announced which meant missing my connection in London. As no other flights were flying from London that day had to get my bags off the flight and rush to the nearest train station. Three trains a bus and two taxis later I arrived in Aberdeen late for my Covid test required to go offshore. I’d paid for a refund project with budget air. So after having my flight delayed missing a connection and being forced to abandon my flights altogether then forking out for a whole new means of travel I was then told I had no claim to a refund. Pathetic company, robbed me blind do not use these crooks