Hello, looks like there are many others in the same situation like me. I booked business class flights from Malaysia to U.K. on 4 Jan 2020 for flights in July 2021. I paid MYR 22000 roughly £ 4500. The flight was with Oman air and naturally it got cancelled due to CV. I requested a refund and I am still waiting 15 months. Wrote numerous emails and they respond by saying the payment is pending and they are waiting to hear from Oman Air. According to Oman air they have settled relating to dates of my travel. This company should not be allowed to operate and should be taken to court to settle. I would like to hear others views on this as I am planning such action soon..through Malaysian govt. Budget Air operates from Netherlands and their govt should be held responsible for allowing this scandalous company to operate from their country. The directors are Dutch.