Avoid this company at all costs. I have used them several times, and each time things have gone wrong.
1. The price they quote is not the price you pay.
2. They take money from your credit/debit card without authorisation.
3. They change schedules to flights without notice.
4. When you call customer services (a term applied loosely) you have to wait up to 20 minutes to speak to someone - the cost of the call is extortionate in itself.
5. The call centre is in India, and the operators struggle to understand simple English.
6. If you discuss something mildly complicated, they put you on hold for up to 15 minutes. The line appears dead and you start to wonder if they will even return.
7. Several times the operator has hung up on me if they cannot be bothered to deal with my issue.
Flights appear cheaper than other travel agents, but do not be fooled by this. It is a way for you to be trapped in by them.
Airlines will not deal with you directly if you book through these cowboys.
I have learned the hard way. I will NEVER use them again even if it saves me a bit of money.
You have been warned.
8 years ago
BudgetAir.co.uk has a
1.1
average rating
from
321
reviews
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