SCAM -AVOID AVOID AVOID
I tried to book ticket for my whole family. After entering my card details the website showed a message 'Session expired' and suggested to start the again. I did not start the process again and thought I'll book with other companies later. Also I did not receive any email about the booking or payment so assuming the booking was not done I went to work. After around 10 hours later they sent me an email saying I have to pay another £924 to complete the booking and if I don't pay it will take up to 10 days to get the money back. They did not inform me at the first place that I've done the booking and now asking me to pay more and holding my money. They must have not advertises a price If they can't sell it for and must not have taken my money. Now I'm stuck and unable to book ticket from others. It’s a big amount and I need this money now. This is clearly a SCAM (get money showing one price then asking for more money and if extra is not paid hold the money). Called few times seeing the email after long wait they cut the line. Today called customer service twice got connected after long wait and they just hang up on me. Also called urgent number but no help from them.
6 years ago
BudgetAir.co.uk has a
1.1
average rating
from
318
reviews
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