Don't buy tickets on this website. They are scam and will never refund your money. I got a confirmation email for the 137CAD I paid:
"Dear XXX
Thank you for your booking. Here is your booking request acknowledgement. You will receive your e-ticket and payment overview in a separate email.
Important: Please check this confirmation carefully. If any details are wrong, please call us as soon as possible to try to limit change fees.
Tip: you will find all information about your booking in My Trip."
4 hours before the flight I got this one:
"Dear XXX,
The reason that you did not receive e-tickets from us is because your booking failed due to technical reasons.
I have restored your booking request, but unfortunately the price you have requested is no longer available.
The new total price for your request is: CAD 186.00
If you want the tickets to be issued for the new price, please send us your written confirmation.
Please note, that the price is subject to availability of the airline and can change until the tickets are issued.
Kind regards,
BudgetAir.com Customer Service
Mutahir pasha"
Basically, "Our system screwed your reservation and now we want more money", so I requested a refund, and this is what I got:
"Dear XXX
We have received your request to cancel your booking BCA-XXXXXXX
Unfortunately the conditions of the airline which are applicable to your booking show us 'non refundable' in case of cancellation. If you wish, we can request a tax refund from the airline, minus our administration fee of CAD 70 per person. Please note that a large portion of your taxes may also be non-refundable.
If you want to proceed with the cancellation, please respond to this e-mail.
As your departure is within 4 days, please contact us by phone if you would like to proceed with the cancellation."
Then I called and they never answer. Result: SCAM
6 years ago
BudgetAir.co.uk has a
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