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COLIN GOMES
Wouldn't recommend this web site Got our tickets booked at a cost of £950/- but had an emergency and needed a change of date for the return leg. Sent an email with the details, got a revert with a message that the admin fee+airline fee would be £200 & the seat change cost would be additional which they would only inform me once i call them. Rang em up and the lady i spoke to was not really interested in what i had to say, she kept me waiting for like 10 min and then informs me that the seat change cost would be £1020/- I was surprised since the cost online for a one-way fare for 2 was only £750/- i wanted to decline but the lady rudely slammed the phone down! Out of curiosity i called up the airline directly on their customer service number and to my surprise they offered to change if FREE OF COST. LESSON LEARNT- Call the airline directly for any changes
5 years ago
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BudgetAir.co.uk has a 1.1 average rating from 318 reviews

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