Awful.....dreadful.....only used them once and won’t use them ever again. I booked a return flight to Paris, was promptly informed that the return flight was no longer available and that I would receive a refund. Which I did.....but only for the return flight, not the outgoing. What use is a flight to Paris without one to come back? I have said without the return leg I don’t want the outgoing but I have had no responses to any of the emails I have sent. Terrible customer service. They might be a good option when booking flights.....but only if there are no problems and you don’t need their customer service.