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Md Imran Ali
Bought ticket via budgetair.com website. I received an email that flight my got rescheduled and my flight is in 30 minutes. Gate get closed 45 minutes before departure for every international flight and i got 30 minutes before the departure. So i got info after gate is already closed. How come anyone on earth get onboard of that flight. Can anyone answer??? So had to go to airlines counter and check in counter. Everyone advised to contact budget air since i purchase thru budgetair and airlines can nothing to do. So to get on board another flight i had to buy another ticket and get on board. Later on contacted budget air and they responded flight was cancelled and they will refund me within few weeks as soon as airlines make the refund. After one week i got email saying airlines refused to make any refund and for further query i shall contact to airlines directly. After numerous email budgetair responded its my fault and ticket was exchanged. In case of exchanged ticket there is no refund. i gave them the money receipt and every details but budgetair asking me to contact airlines as always. Can you imagine how harassing it is??? its completely scam and stay away from budgetair or any conglomerate of Travix International BV.
5 years ago
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BudgetAir.co.uk has a 1.1 average rating from 318 reviews

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