To start off with I have used Budget Air for my numerous trips to Thailand over the last 5 years and never had a problem - I even gave them 5 Star Rating. Now Covid-19 - booked a flight with Cathay Pacific through Budget Air - thought that it would not be problem as Cathay Pacific wrote back to me saying that my flight could be changed as many times as I want to at no extra cost or full refund BUT because the booking was made with Budget Air all correspondence had to be delt with Budget Air. I have emailed Budget Air numerous times and have received replys stating that they are waiting for refund from Airline ( Did not specify Cathay Pacific ) which could take several weeks or months. Now reading other people's post's and their experiences I worry I will not get a change of flight or refund. Budget Air are BREAKING THE LAW and I will take them to Court on my behalf and others to get them to refund all of us . I have taken the UK Govt to The High Court ( The Old Bailey ) on a Human Rights Issue on won my case so taking on Budget Air will be far easier. The Law is made to Protect Us and Budget Air are breaking that Law. I will keep you posted on my progression.