Forget about your money! I have only once bought tickets form this company. And it will be my last time. I have waited for conformation and tickets for 2 days after I paid. I was already ready to forget about that money, because I was getting no answer from any official customer support emails. But that was only the start. Since corona hit us all, my flight was cancelled and it turned out I was eligible for full refund. That was 5 months ago. No sign of money refund happening any time soon. Or any kind of refund plan. But that would not be that bad if they have any kind of customer support to actually support you. I have sent over 50 emails now, to ask for specific information about my refund. Mostly I don't get any kind of answer. And as of now I only got 3 email replies and they were all generic.