Appalling service. Wrong item sent. Email was sent but receive no reply. We telephoned to be told we needed to submit photo's with measurements which we did. Telephoned again when we received no response to be told no email was received although we received a copy sent to our work email. Individual emails were then sent and again no response. We phoned at the weekend to be told to phone back on Monday as there was no one in customer services until then and you are also 8 weeks behind on emails! How you do business is beyond me. We still have the wrong item in our garage awaiting an exchange. So far customer service is non existent.
Unable to click on the below as we emailed as well as telephoned and havn't received a reply by any means whatsoever.
4 years ago
Merchanting Ltd has a
4.1
average rating
from
1,687
reviews
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