I placed the order on Wednesday 11th January on the basis that the website indicated that the goods would be delivered on Monday 16th January. The time scales for the job dicated that if they couldn't arrive by that date then an alternative needed to be purchased elsewhere. I had confirmation on Thursday 22ththat goods were ready for dispatch. I contacted the office on Monday 16th to find out when I could expect the goods to discover that they hadn't been collected by the courier, so I cancelled the order and proceeded to purchase an alternative so that the job was finished for the client by Wednesday 18th January. On Friday 20th January, the courier delivered the 2 8ft x 4ft boards and left them in the road resting against the house as no one was at the property. Jad I been there I would have refused delivery. I had to find storage for the items over the weekend and am now waiting for their collection and a refund.