My name is Andrea I have spent £3000 on my doors with BSO oh my God they have no phone number for service , only sale, and only live chat for customer complains. They don’t reply to your email if you have a problem until 3 days later The doors damage easily and their is no after care service. Customer service is rude and abrupt. Only if the we’re working for me I would fire them all. I will send you emails days and days back and forth. You will see for yourself. They sent the wrong door, and refused to collect it after paying £40 for delivery. I can’t find a company to collect the door because of the hight. They offer 2 year guarantee but it doesn’t cover any damage at all. Stay away please you will cry 😢 the don’t care one e they have the sale.