Absolutely Awful Company! Kept putting my Direct debit up until it was £255 a month! I kept complaining that there was absolutely no way 2 people living in a house could consume that amount of energy. We also have Solar Panels AND log burning stoves for heat. Decided as they were ripping us off and not taking any notice of our complaints, it was time to leave! We went to Octopus Energy and now our monthly bills are £79. Bulb then had the cheek two months after I'd left them to send me a £428 final bill!!! Not happy with my £255 a month they wanted more money! Went to Ombudsman and Bulb dodged their responsibilities on a technical hitch (Octopus disposed of old meters without giving Bulb the opportunity to test them) so I've been forced to pay over the odds on monthly payments and stuffed with their final bill. My Advice is AVOID BULB and use Octopus Energy as they are great.