I was a former customer of bulb at my previous address. I was very happy.
I had no hesitation of signup again when I moved house.
However, since moving the service hasn’t been anything like as good.
I want to have an economy 7 meter removed and replaced with a single tariff smart meter.
Bulb customer service has been obstructive, slow and repetitive.
They have also advised me to instruct an electrician to carry out involving opening the meter which is against the law.
Essentially, Bulb are happy to take your monthly payment but aren’t very interested in actually doing anything or fulfilling customer service.
Beware.
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Alice, Customer Support
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