Do not go near this company After 8 months of constant battle they still cannot get the most simple thing correct, the account name and address, they were supplied this and they did at one point have it correct and then they changed it back, now its with the ombudsman and Bulb is saying they will send in locksmiths to gain entry to fit a prepay meter to an address they do not supply and send in debt collectors to collect money form people who do not live at the correct address, bulb is totally incompetent, this will be going to solicitors very soon to take action against Bulb. KEEP AWAY FROM BULB