We started on Bulb when we first moved in. Our first bill was £88 just for electricity. This was only after two weeks of living there. They claimed it was based off what the previous tenants used. Anyway we decided to switch providers. Today they gave us the final bill. They said we owe £120 for just shy of a month. They based this figure off an incredibly high estimated meter reading. Our meter reading was nowhere near that figure. The issue here is they didn’t even bother to contact us to ask us for the correct meter reading which is much, much lower. They waited until New Year’s Day to get in touch about their final bill so now I have to wait four days before I can ring them up and speak to someone before they take the money if I’m lucky. Their phone lines are useless too. They only open Monday to Friday from 9 - 5 so if you have a job it’s impossible to ever speak to anyone about any issues. The app is also rubbish. If you value consistency in your bill price and being able to speak to someone don’t bother.