Avoid. Suggest you do not ever get a smart meter installed. They apparently authorise the install and the subsequent Siemens engineer who installs it claims it won’t work in my area. Problem is Bulb don’t work either! 7 weeks of total nonsense with neither a resolution or a date when it will be resolved. Three weeks ago I was fobbed off that the engineer didn’t have the correct equipment. I spoke to him who says this is nonsense. They try to commission twice and if failed they abandon. He says he has fitted lots in my area and they don’t work. Bulb say they can commission remotely but don’t seem to care. Now I can’t even provide meter readings because I am still register as having the old meter (reading no longer relevant). They just don’t want to know. I’ve had enough of them. Very, very unprofessional and now don’t even respond to emails. My guess is the people that answer the phone are cannon fodder shielding their useless Management. I don’t fault the front line team. All they can do is promise you they will escalate it. You’d be as well speaking to the trees! No wonder they went bust. Operating as normal they say. Seriously!