Despite contacting Bulb several months ago the fault with my smart electricity meter still remains unresolved. I have continually provided Bulb with information requested, including photos of the equipment. I have now been asked to log on to their helpline but I’m now unable to secure a convenient date for the meter to be replaced. Their agents, with whom I’ve had lots of communication with, have all attempted to help but the process has been so long-winded and time consuming. Not good service.
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