I have been with bulb for years since being up here but lately the service has been terrible since we have started the switch from prepayment meters to smart meters. They said they will update you and your meters instantly or quicker but in actual face it's a much slower process. They have robbed me on my money and not yet credited it to my account. Seriously considering moving suppliers now and have massively put me off. Customer service staff are just as unhelpful too
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