Very very bad customer service from Bunaai. They are sitting to cheat customers and with such unrealistic policies on a online platform they are there to rob customers of their money. I made a purchase of 5 suit sets from Bunaai in a single order. I ordered all the suits in same size however 1 suit was super tight. I asked them for a return for credit note for that suit. They completely denied it saying that since it's on sale it cannot be done. I explained them that it's not my fault in ordering a wrong size. It's coz of the particular design of the suit that it doesn't fit me. Sent them several emails requesting them to take a return. But they very very rudely denied saying it's against company policy. I also asked them to make a one time exception but they denied again. So because of them I am a loss of 3500 rs. Will never return to Bunaai again now.
3 years ago
Bunaai.com has a
3.6
average rating
from
1,758
reviews
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