I placed order with them after checking if it’s possible to deliver it within 15 days if I place it now,to which they replied yes we do it in 7-10 business days, I made them understand about my situation that my in-laws are leaving in 15 days and if you can’t deliver it before that let me know I won’t place the order. they wrote to me exactly this.
“ Our general delivery time frame is 7-10 business days. You will get your order in this time frame and you will be notified through a text message as soon as we ship your order from our end with all the tracking details! If there is delay in manufacturing, we can even take 10-15 business days which is also mentioned on our website!”
I waited for 7 business days which they said tracking no. Will be sent but there was nothing as I had urgency I contacted both Instagram and customer service no. But both the places seemed very unprofessional (they kept repeating it will take more days without listening anything from my side) after a point the person on Instagram stopped replying, they havnt updated me with anything other than order no.yet. why business have customer service if they can’t solve their problems? If it’s just to say “we can’t help you then it’s better to record it in an answering machine” after calling customer service repeatedly the person named Siddharth says the same thing “I will check with production team and let you know tomorrow” I have been calling him from last 3 days and his reply has been same, from tomorrow it has become 2 days. It’s better to order from myntra or get something from showrooms and shops than ordering it here or if you have patience and time to wait for your order for months please go ahead and place the order.
2 years ago
Bunaai.com has a
3.6
average rating
from
1,757
reviews
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