BUNAC made my dream of living abroad possible at a reasonable price, but it certainly had its kinks. For the most part staff was helpful although at various stages it gets harder and harder to reach people to answer your questions, and I often got referred back and forth by people. Overall straightforward process, but don't expect your hand to be held. If you are using BUNAC's Job Hub, be weary of what companies you are interviewing for and do your research before committing to work somewhere. I did a couple of interviews with people who actually made me question if this program was legit, LOL. The company I chose and internship overall was fine, it was just abundantly clear that their motive was to get free/cheap labor through this program and not to "teach me valuable experience for the workforce and make memories that will last a lifetime." Yeah no. I really loved living in the UK and experiencing working life in London, so overall my experience was about a 7. I would and have recommended BUNAC to people, I just think it is important to note these details!