I am from Norfolk England and my fiancee is Brazilian. Burlow & Spencer told us that they would get my fiancees visa and spouse visa within six weeks for us to marry and love un England. We were Happy to hear this and pais a depositar of £1500 up front and them the full amount later of £5000. My Brazilian fiancee gave up her rented house in Brazil said good bye to her family and l flew out to Brazil to escort her to England together. She stay with my good friend until we hoped to get the both visas Burlow & Spencer had promised within 6 weeks. On arriving in England, we contacted Burlow & Spencer to let them know and to ask them to go ahead and get the visa for us. We spoke to a man on the phone about the arrangement and he out us on hold for a few minutes He them returned to tell us the devistating bad new that they would not get the fiancee visa for my fiancee and Said that she must get it in Brazil. What l replied, your woman lawyer told us directly that we need not apply for it in Brazil, we will get the visa and the spouse onde in England for you. He replied, she is not a lawyer but and agency that works for Burlow & Spencer and she hás misinformed you. We are sorry he Said, l replied, sorry is not good anough, do you realized what hurt and inconveniente and cost you havê caused us. What are we to do now l thought. I them Said, please now today refund our £1500 depositar that l pais through my visa débit card on 12th March 2018. He promised to do só that day but failed to do só. It is now the 28th April 2019 and we are still waiting for our £1500 depositar refund. My Brazilian fiancee and l had to fly back to Brazil after our two months in England and there we them planned to marry. I spoke to and Me Michael Heath at Burlow & Spencer to tell him that we needed our £1500 depositar for our wedfing and reception and he promised to havê it deposited back into my bank account by our flights date 8th May 2018 but all were lie and deceptions. They have many requests from us for our deposit to be returned and many emails and promised from Burlow & Spencer to do só but all to no avail. Michael Heath sent us an email that threatened my Brazilian wife and l saying that if we took them to Court or made any proceefings against their company that would give them a bad name, Burlow & Spencer would take action against us. This hurt and worried us very much as all that we wanted was our deposit of £1500 back that we honestly and trusted this company with. They still recuse to pay it. Now they are in Liudation and are on trial. What a Wicked defruading group of fraudsters. From Edmund & Rosana Lynskey. Brazil.