Having spotted the Yaris Y20 on line I arraged a viewing and visited your showroom on Penistone road , having been many times I know it well, the initial inquiry was with Tim , who looked after me really well and arranged the trade-in price for my Auris, my next visit I met David Williamson who I have know many years and have bought many cars from him over many years, a lot on his recommendation. As usual from David I was treated as a valued customer , he guided me through the buying procedure with expert ease, so much has changed over the last few years in this digital age, David was very friendly and courteous as usual, he knew what I wanted and provided it with expert ease , my thanks to him, I must say too, it's lovely to see a long standing familiar face at your company, it inspires confidence and trust for sure, I know David is a long standing respected and valuable member of staff, long may he reign, thanks to everyone at Burrows Toyota. Sincerely yours Tony Hammond