Ridiculous. Just got my van insurance cancelled after 2 weeks. First they needed NCB proof from my own car insurer and when I gave it to them all was good. After 2 weeks they called me asking if I want a gap Insurance. I have told them they just woke me up and we agreed to call me back in 1 hour. Instead of a phone call I received cancellation notice because of "outstanding documents ". I called them and found out someone have decided they are not happy with my address and asked a written declaration of what my occupation is. I have send them email and tried to contact them via live chat to ask if this is enough but had no answer in 30 min. Tried 1 more time-same. And now Instead of paying back my deposit they even asking more money for the cancellation. I won't recommend this cheap clowns even to my worst enemy