After placing an online enquiry on 22/2/18 I received a phone call from Christopher li. Chris is an absolute pleasure to talk to and is an asset to your team. I informed Chris I hadn't had life insurance before and he put my mind instantly at ease. I knew from the get go I had chosen the right company to help me. Chris took the time explaining all my options and answered all my questions thoroughly. He made the whole "experience" an enjoyable one. I was dreading talking to a robot but I got the complete opposite. The questions were detailed ensuring I was getting the most accurate results from insurers that would be suitable for myself and my family. Despite Chris's easy-going "vibe" he kept the entire conversation professional which again gave me great comfort knowing I was getting the best advice. I hope this message gets passed on to Chris and I hope he is recognised for his incredible people skills. Thank you busy bee's for being so wonderful 9