Following on from my last review. It is now 5 days since I contacted the company and despite sending reminders they have not contacted me regarding my problem. They did reply to my previous review on Trust Pilot but this was obviously a copy & paste reply and it was obvious that they had not read my review. If they should read this one I will continue to post negative reviews until they respond to my request! Beware this company does not publish a telephone contact number and so far I have waited 2 hours 22 mins for them to respond to a request for a "Live Chat" BEWARE!! My first response from them was on 12/09/23 when they said: Dear Customer, Thank you for contacting BuySpares. Your enquiry has been assigned ticket ref: cWkJjl Please quote this reference in any future correspondence. A member of our Customer Experience Team will be in contact within the next 3 to 4 working days.( response times may be longer over weekends and Bank Holidays) We would like to thank you for your patience. You can also use our website to access FAQs, track your order and request an online return. Kind regards, Customer Experience Team I have gone back to them 9 times and each time I only get the same format reply. I am still waiting for a refund. Use this company at your Peril!