After ordering a small in an odedience vest, I returned it via tracked mail, as stated on the return policy, and I am still awaiting my refund after 2 months! I have not so much as had an email off this company acknowledging my emails or returned item. The company's phone number is no longer available and whilst the company's policy was to reorder rather than exchange I now have an ex small vest, but no refund on the small sized vest!! So it has cost me over £100 for two items and I am still owed £55.24 on the previous vest. So my advise to any one reading this review on the web is avoid this site and company!!