DISAPPOINTED AT TIME TAKEN TO FULFIL MY ORDER Mixed feelings about this. I was visiting the UK for three weeks, during which time I planned to present the quaich to my daughter and her fiance. Although I ordered it a week before I arrived in the UK, two weeks later it had still not arrived. A phone call revealed that the order, although received, had not even been passed on to the manufacturers. I did eventually get it, a week later, but it was too late for me to give it to the intended recipients. The quaich was fine, and my engraving request had been carried out, but very disappointing that I had to bring it back home to South Africa with me. Will now have to dispatch the parcel by post instead of giving it to the bridal couple personally, as I had intended.