I live in Australia & ordered a quiach as a birthday gift for a relative living in Scotland. I really had little idea of what I wanted so called for assistance. The lady I spoke with couldn't have been more helpful, listened to me & made suggestions based on my requirements & her experience. It was important the quiach arrived on the persons' birthday - not the day before or after & she patiently went through the various delivery options that would ensure my delivery expectations were met. The quiach arrived on the designated day & the recipient was very pleased with it. I would have no hesitation in recommending Buyaquaich - their service standard is excellent, even when ordering from the other side of the world.