hi maria Carmichael here sorry I am just getting back to you ive had this drastic flu that's been going about. I meant to phone actually the Carmichael crest quaiche arrived in plenty of time THANKYOU. I was extremely pleased with it and thought it was very good value for money. I feel compelled to say a huge thankyou to the staff in Edinburgh as it was a telephone call I had with staff after my online order to make sue the order arrived in time for my step sons birthday the service I got was SECOND TO NONE very polite professional knowledgeable staff so you as a company should value your staff members I cant remember the young ladies name, but she was superb, please check who I spoke to and commend her she's worth her weight in gold. and the young man who received the quaiche for his birthday was ecstatic about his gift as he lives in England now and was showing it off with pride . A HUGE THANK YOU again for the item and the great service I received please keep up the good work and I would definitely shop with your company again many, many thanks xxx maria Carmichael godbless you allxxx