firstly allow me to say that the tankards I have now received are not only of exceptional, but of as yet unsurpassed quality that I have had the pleasure of laying eyes upon. having purchased them for friend's 21st I also found the engraving service you provide infinitely convenient and five star professional that really puts both your business and my gift that bit more above and beyond. as I live in Australia, it is apparently incredibly difficult to find a quality tankard that is anything more then just plain though of course this means the delivery time is understandably not lightning fast I found the wait well worth every extra minute. if there was only one suggestion I could make (of which I struggle to find) it would be that you might consider offering a (deluxe?) presentation box of stained or dark timber, that like the engraving would put that extra mile of professionalism onto an already formidable service. aside from that keep, doin watcha doin mates.