FORD FORGET IT bought a Focus 2016 ST 26k miles 4 years old Serviced by Ford however has rust from the rear bumper rubbing on the quarter panel how poor is that. FORD don't want to know customer service appalling list of excuses not to engage. I was waiting for the new Ford Focus RS to buy however Ford can keep their poor quality product with abysmal customer service and I will buy a BMW or Audi I will pay more but you get what you pay for. Ask Ford if the product is covered from the onset without giving vehicle details or you just end up supplying Ford with data of failure rates of their cars for their use.