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Mary
I bought a Hotpoint UH6F1CW 60cm Wide Frost Free Freestanding Upright Freezer purchased from you in May2018 stopped working properly in Dec 2019. It became noisy and built up frost. When I reported the problem I was told they had no responsibility for the after sales service and gave me the number for Hotpoint service. They stated that Counsumer laws in Ireland did not apply to them. (The seller is responsible here) They did not help or want to know though the item was only 18 months old and should have been replaced by them. Just want to warn people what happens when an item is faulty or stops working properly. It was an unexpected and shocking experience with the company. I was at a loss.
4 years ago
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