Very poor service. Bought a dehumidifier from them and just after 1 year warranty expired handle snapped off. Handle is designed to carry the unit. Plus I would not have to carry it if wheels were not so terrible - was trying to wheel over think carpet but wouldn’t. Tried complaining but was told after about a month it was out of warranty. So I tried raising an official complaint that goods are not fit for purpose and that it took so long to tell me that it is out of warranty but after another long delay I was simply told same thing with no acknowledgment of complaint. Really poor customer service, no professionalism and lack of care. Have had to take up with consumer protection to take further. Very long delays in response as well. Would strongly recommend do NOT use this rubbish company.