Bought a tv. Tv arrived with the screen cracked. Contacted customer service, requested replacement. Took 2-3 days for each reply to my mails. Ended up having to pay to post the damaged tv myself back to them when they finally sent me the address. 1 month since ordering they sent me a refund for the tv instead of replacement. And they still owe me the money for posting back the tv. Absolutely disgraceful company to deal with. Avoid at all costs.
By comparison: Went online with Powercity, collected new tv. Took 45 minutes total. Tv now setup
4 years ago
Buy It Direct has a
3.5
average rating
from
446
reviews
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