Worst company I've had to deal with yet. Bought a phone in January which was supposed to be unlocked. Paid extra for express delivery yet it was still 2 days late. When I finally got the phone was over the moon, only to discover it was locked and couldn't get it unlocked in any shop as I didn't know network. So sent it back on the 28th January for an exchange. After waiting all this time I only get an email back today (18th February) that they have "just received it". How it's taken 3 weeks to get from Dublin to UK is beyond me... Would of driven it down to them myself if that's the case. Still don't know when I'll get phone back.... When I call I'm left on hold for 20 mins at a time and it takes them days and days to reply to emails....Never again... If I could give less than 1 star I would but this won't let me. Was really looking forward to the phone after a rough couple years, was a little present to myself that I saved up ages for and now its ruined... ( UPDATE ) Got another email today 19th February, saying they don't have phone in stock anymore and that they could offer me a different phone. If I wanted a different phone would of picked it in the first place.