Order Number:40990201 I sent back my phone over a week ago after using it for 2 days, under the 14 day money back and i've not herd anything from this company since and i know they have had the phone back now a week and despite me emailing them and getting no reply. 8 days later i finally got a email saying " as you didn't send the phone back in pristine condition we will be charging you £108 or we can send the phone back to you and you can continue using it" What a dirty company Buymobiles.net is, That phone was sent back in pristine condition i even had others look at it and it was perfect with all accessories even the black film on the screen was on the phone. So i had to pay £108 to cancel. NEVER EVER again would i touch "Buymobiles" also their phones are LOCKED. I used the phone for 2 days and they charged me £108 plus the return fee £10.91.