I was extremely disappointed with my shopping experience with Bygge Bo. I placed an order on the 4th June for the Tripp Trapp complete set and other items. I emailed four days later to check the order had been processed as I had used One4All vouchers and had not heard anything re the order. Bygge Bo replied to tell me that they were waiting on the harness and tray for the chair and then the order would be shipped. I then received an email on the 11th June to say the cushion we had chosen was not available and could I choose another, which I did. My order was then shipped on the 18th June, received on 19th June. However, the harness for the chair was not in the delivery, and when I emailed about this on 2nd July (giving time for a second parcel to be sent to me) I was told that it was out of stock and that it was expected in the next 7-10 working days . I didn't receive the remainder of my order until a month later, on 3rd August. My communication with the company was varied; Sarah was polite in offering explanations for delays and apologies, but any other contact I had didn't seem to be too bothered in my order. From first order to full delivery, we waited almost 9 weeks and I appreciate that delays can happen, but I think that our experience, and the length of time waiting, was very disappointing.