I like Cafe Nero, the prices are kind of high, but the atmosphere and staff are usually welcoming. A big complaint that I have is about non-customers coming in just to sit, charge their phones, use their laptops, or use the bathrooms. They don't buy. Some of these are homeless people, they'll grab a cup of water, then sit in a corner. There are times when Nero resembles a waiting room or a half way house. Staff reaction to this varies, some will ask people to either buy or leave, others choose to ignore them because they don't want any confrontation.
Another issue is cleanliness, some stores look great, others look like the floors never get swept or mopped, tables never get wiped down, and upholstered chairs can be downright filthy. Overworked staff? Understaffed? No desire to have a professional cleaner come in once a month? No idea. Still, Nero is a nice place, just wish the aforementioned issues were addressed.
1 month ago
Caffè Nero has a
2.8
average rating
from
51
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.