I have mixed feelings about my dealings with this company. I wanted to purchase a substantial lighting kit but pre-sales communication was little short of abysmal and turned my order into a needlessly stressful experience that dragged on unnecessarily. At times I felt that I was doing the company a favour by wanting to buy from them. However, the poor pre-sales was more than rescued by my treatment in the store itself. Given my previous experience I'd fully expected my booked demo not to have made it into the diary and that all my items wouldn't be in stock but I was happily proved wrong on both counts: everybody knew I was coming, I received a perfect one-hour demo in a separate room and yes, miraculously, I walked away with every one of the nine items I required. Would I use Calumet again? Yes, definitely. They're pretty well unique in the marketplace (though for some reason they don't deal with Olympus) and their staff are friendly and knowledgeable - when you get to speak to them, or in the rare event that they reply to an email or call you back.