The service was not what I would have expected and not up to usual Calumet standards. Having had to phone to chase the order, I was told that it was out of stock and on back order, despite showing as in stock when ordered. Several days later, the item was still showing as in stock, so when I phoned again, I was told the order must have been stuck in the system somewhere. Whilst I accept that these things happen, I was annoyed at being told the item was initially out of stock, when clearly it wasn't. However, apart from that, it was delivered promptly and DPD were excellent in keeping me informed of the scheduled delivery. So, pretty good generally, but room for improvement on customer information.