Over the years I have purchased a range of items from Calumet, cameras, printers, monitors, lenses, etc. The reason one returns to a supplier is the consistency of their service and after-care. I addition, the personal service one receives is a measure that the company cares. What is crucial is how a company responds when there is a problem. It is here that Calumet scores highly as I recently experienced when an expensive printer failed immediately upon delivery. With a deadline pending, Calumet efficiently arranged a replacement and remained in close touch to ensure that all was well. Such service gives great confidence and confirms the firm's desire to ensure customer satisfaction and trust.