Happy that the product was in stock when many other companies did not have it. However, bemused by your credit checking system.
I was totally surprised by the request to supply a copy of photo identity and utility bill and e-mail it to the operator dealing with my order. I have never been asked to do this for any credit card transaction. Naturally I declined to send such sensitive data over an unsecure medium as e-mail. I was then also asked to supply my previous address - I have no idea what relevance this was I have not lived there for 12 years and the card I was using was never registered at this address. I checked with my credit card company and was told there was no problem with the order. After three phone calls I said you can choose to fulfil the order or not - I would not be supplying any further details. The operator spoke to a manager - the order was dispatched and I received it next day. There was no problem with payment. I still have no idea what this was all about but have the goods and the delay was only about a day so I am happy. Chris
10 years ago
Calumet Photographic has a
4.6
average rating
from
6,795
reviews
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