Hi, if I'm honest, the store felt a bit like a car boot / jumble sale. I do feel that the store should have a more 'professional' feel to it. The new queuing system could have been much better, when I visited a gentleman was deciding whether to buy and camera or not and stood there playing with it for at least 40 minutes, I probably stood waiting for twenty minutes watching him hum and haw, it was very frustrating. May I suggest that there is a fast-track till for those who know exactly what they want? The staff were very helpful once you had their attention but there were a few staff that were desperately trying to avoid making eye contact with me by keeping themselves busy and not helping. I will be back as I have been a loyal customer for many, many years, but would like to see it improve.