DO NOT order online!! I ordered my items during sales and when I checked out the shipping date was 3-5 days. First my order was shipped after about 12 days with no email regarding this issue and only when I called customer service did they let me know that there was a backlog in the warehouse. Then they only included half of my address in the shipping address causing the order to be returned to warehouse. Again there was no email regarding this and I had to to contact customer service to figure out what was happening. When I called customer service regarding this they said that they can't resend my order and that I should order again. When I asked what can be done be about the difference in price as the sale had now ended (because my order was so delayed) they simply dismissed me and kept reading a script over and over again. Ridiculous customer service! I know many people who had a bad experience and their customer service team do not care if they lose customers. Very disappointed will not be buying again from them or recommend them to anyone I know.