*Project was supposed to take 3 weeks and took about 3 Months (particularly disappointing as they require full upfront payment before work starts. Despite having bold claims on their website, no part refund for delay was given)
*On two occasions we waited in for tradesmen to arrive and no one showed up-no call to inform us
*Repeately had to call the office to find out what was happening with our project. Project manager very poor, was obviously trying to balance too many clients
*Issues with the project-sink looks nothing like what was on the plan, is too small so water oversplashes. On plan the vanity unit is shaker style but the one which was installed was plain
*Unwilling support from owner of this company...slow response time to first email and didn’t even reply to one of our emails.
*Asking for further £100+ payment after the project is finished. This was never previously discussed or agreed upon. Beware!!
*Having further issues with a large leak which Cambridge kitchens and bathrooms are denying is their fault
Very disappointing as we had high hopes and some aspects of the bathroom we are happy with and the tradesmen who came were friendly. Thankfully we ended up not going with Cambridge kitchens and bathrooms for our kitchen and have had a very positive and completely different experience using someone else for our kitchen
6 years ago
Cambridge Kitchens has a
4.5
average rating
from
79
reviews
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