Disappointing customer service
Had issues with a fuji X-pro 1 body and basically had to play a game of emails back and fourth for over a week. The camera was listed as mint condition but the sensor is dirty and the eyecup (Which you cannot buy) is missing.
Frustrating that nobody had called me, even when asked for them to in my emails.
When you call them... the staff sound so un-enthused it makes you wonder if they're paid staff or slaves held against their will.
The body itself is in mint condition and the eyecup I can live with but a dirty sensor invalidates the term mint condition - considering it affects the sole purpose of the camera.
I've had to go through a week of emailing back and fourth.. for what could have been resolved on one phone call.
Plus.. I paid £5 For postage, was given a date of arrival by the courier and ended up wasting the whole day sat indoors waiting for a delivery that never arrived.
If you want a gamble...place an order with these guys but personally I won't order online again with them. Not because of the issues - but because of how they handle issues and the lack of any courtesy.
5 years ago
Camera Jungle has a
2.6
average rating
from
10
reviews
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