I purchased a brand-new camper from them and had to request a tongue plate? It was brought back for some issues; wrong parts were ordered, ridiculous freight charges added. There was damage that was my fault, however the insurance estimate was approximately $500. Then when I would pay for it out of pocket to save money it went to $880, upon completion it was $1100. At no time could anyone tell me what parts were repaired. Also upgraded the jack and when told I would pick the old ne up the original that was on it was “thrown away” they “all are”. The sales rep outside blew his nose on the ground, wiped it with his hand and then attempted to shake my hand inside. As soon as you pull off their lot you are a stranger. The communication between booger in the service department all the other “managers” and corporate was horrible. Not to mention the unit was dead upon picking it up. Save yourself time and a hassle and do not go to Camping World!!!!